Privacy

khela88 Privacy Policy — How We Handle Your Data

At khela88, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon designed to confuse.

Last Updated: January 2025
Our Privacy Commitments
  • We never sell your data to third parties
  • SSL encryption across all khela88 pages
  • You can request your data at any time
  • Cookies are used only for platform function
  • Data shared only where legally required

Six Ways khela88 Keeps Your Data Safe

Privacy on khela88 isn't an afterthought. These are the core protections built into the platform from day one.

End-to-End SSL Encryption

Every page on khela88 — from registration to payment — is protected by SSL encryption. Your data is encrypted in transit so it cannot be intercepted by third parties. This is the same standard used by banks and major financial platforms.

Secure Data Storage

khela88 stores all player data on secured servers with restricted access. Only authorised personnel can access player records, and all access is logged and audited. We do not store payment card details — all payment processing is handled by certified payment providers.

No Data Selling — Ever

khela88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only to operate your account, process payments, and improve the khela88 platform experience.

Transparent Cookie Use

khela88 uses cookies only for essential platform functions — keeping you logged in, remembering your preferences, and analysing platform performance. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings at any time.

Your Right to Access and Delete

You have the right to request a copy of all personal data khela88 holds about you. You can also request correction of inaccurate data or deletion of your account and associated data. Requests are processed within 30 days of receipt.

Marketing Opt-Out Available

If you've opted in to receive promotional emails or SMS from khela88, you can unsubscribe at any time using the link in any marketing message or by contacting support. Opting out of marketing does not affect your ability to use the khela88 platform.

01 Who We Are

khela88 is an online gaming platform operating at khela88.bid, designed specifically for players in Bangladesh. When this Privacy Policy refers to "khela88", "we", "us", or "our", it means the khela88 platform and the team responsible for operating it.

khela88 is the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how khela88 handles your data, you can contact us directly at [email protected].

Scope: This Privacy Policy applies to all data collected through the khela88 website at khela88.bid, the khela88 mobile app, and any communications between you and the khela88 support team.

02 Data We Collect

khela88 collects only the data that is necessary to operate your account, process transactions, and keep the platform secure. We do not collect data beyond what is needed for these purposes. The table below outlines the categories of data khela88 collects and why.

Data Category Examples Why We Collect It
Identity Data Full name, date of birth Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Financial Data bKash / Nagad / Rocket account number Processing deposits and withdrawals
Technical Data IP address, device type, browser Security monitoring and fraud prevention
Usage Data Games played, session duration, bet history Platform improvement and responsible gaming
Communications Data Support chat logs, email history Resolving disputes and improving support quality

khela88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Use Your Data

khela88 uses the data we collect for the following purposes. We do not use your data for any purpose not listed here without first obtaining your consent.

  • To create and manage your khela88 account, including verifying your identity and age
  • To process deposits and withdrawals through your registered payment method
  • To detect and prevent fraud, money laundering, and other prohibited activities on khela88
  • To provide customer support and resolve any disputes or complaints
  • To send you important account notifications such as deposit confirmations and security alerts
  • To send promotional offers and bonus notifications, where you have opted in to receive them
  • To monitor your gaming activity for responsible gaming purposes and intervene if necessary
  • To analyse platform usage and improve the khela88 experience for all players
  • To comply with legal and regulatory obligations applicable to khela88

Marketing communications: khela88 will only send you promotional messages if you have opted in during registration or through your account settings. You can withdraw this consent at any time without affecting your ability to use the platform.

04 Legal Basis for Processing

khela88 processes your personal data on the following legal grounds, depending on the purpose of the processing:

  • Contract performance: Processing your data is necessary to fulfil the contract between you and khela88 — for example, to operate your account and process your transactions.
  • Legal obligation: khela88 is required by law to verify player identities, maintain transaction records, and report certain activities to relevant authorities.
  • Legitimate interests: khela88 processes certain data — such as technical and usage data — to protect the platform from fraud and to improve the service for all players.
  • Consent: For marketing communications and non-essential cookies, khela88 relies on your explicit consent, which you can withdraw at any time.

05 Data Sharing

khela88 does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely.

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies and security standards.
  • Identity verification providers: Where khela88 requires identity verification, your documents may be shared with a certified verification service. This data is not retained by the provider beyond the verification process.
  • Regulatory and legal authorities: khela88 may be required to share data with law enforcement or regulatory bodies where required by applicable law. We will always seek to notify you of such requests unless prohibited from doing so.
  • Platform service providers: khela88 uses trusted third-party services for hosting, analytics, and customer support tooling. These providers access only the data necessary for their specific function and are bound by strict data processing agreements.

No advertising networks: khela88 does not share your data with advertising networks, data brokers, or social media platforms for targeting purposes. Your browsing and gaming behaviour on khela88 stays on khela88.

06 Cookies

khela88 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use three categories of cookies on khela88:

  • Essential cookies: These are required for khela88 to function. They keep you logged in, maintain your session security, and remember your language preferences. You cannot opt out of essential cookies without disabling the platform entirely.
  • Analytics cookies: khela88 uses anonymised analytics to understand which games are most popular, how players navigate the platform, and where technical issues occur. This data is aggregated and cannot be used to identify individual players.
  • Preference cookies: These remember your settings on khela88, such as your preferred deposit method or notification preferences, so you don't have to re-enter them each visit.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the khela88 platform. khela88 does not use third-party advertising or tracking cookies.

07 Data Retention

khela88 retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The retention periods below apply to the main categories of data we hold:

  • Account data: Retained for the duration of your account plus five years after closure, to comply with financial record-keeping requirements.
  • Transaction records: Retained for seven years from the date of the transaction in line with standard financial compliance requirements.
  • Support communications: Retained for two years from the date of the last interaction, to assist with any follow-up queries or disputes.
  • Technical and usage data: Retained for 12 months on a rolling basis, after which it is anonymised or deleted.
  • Marketing consent records: Retained until you withdraw consent, plus one year thereafter as evidence of the consent given.

When data is no longer required, khela88 securely deletes or anonymises it so it can no longer be linked to you as an individual.

08 Your Rights

As a khela88 player, you have the following rights over your personal data. You can exercise any of these rights by contacting khela88 support at [email protected].

Right to Access

Request a copy of all personal data khela88 holds about you. We will provide this within 30 days.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you on khela88.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.

Right to Object

Object to khela88 processing your data for direct marketing or where we rely on legitimate interests as our legal basis.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Restriction

Ask khela88 to restrict processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.

Response time: khela88 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and you will be notified if this is the case. There is no charge for exercising your rights.

09 Children's Privacy

khela88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on khela88, please contact us immediately at [email protected]. We will close the account and delete all associated data without delay.

khela88 uses age verification checks during registration to prevent minors from accessing the platform. If a player is found to be under 18 at any point, their account will be closed, all winnings voided, and any deposited funds returned to the original payment method.

10 Security Measures

khela88 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

  • SSL/TLS encryption on all pages and data transmissions across khela88
  • Encrypted storage of all sensitive account and financial data
  • Strict access controls — only authorised staff can access player data, and all access is logged
  • Regular security audits and vulnerability assessments of the khela88 platform
  • Automated fraud detection systems monitoring transactions in real time
  • Incident response procedures in place to address any data breach quickly and transparently

While khela88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact khela88 support immediately so we can take action to secure it.

11 Changes to This Policy

khela88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your data, khela88 will notify registered players via email or in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how khela88 protects your information.

Continued use: Your continued use of khela88 after any changes to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with the changes, you should stop using khela88 and contact support to close your account and request data deletion.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how khela88 handles your personal information, please get in touch with the khela88 support team:

  • Email: [email protected]
  • Live Chat: Available on khela88.bid 24 hours a day, 7 days a week
  • Data rights requests are processed within 30 days of receipt

The khela88 support team can communicate in both English and Bangla. When submitting a data rights request, please include your registered mobile number and a brief description of your request so we can process it as quickly as possible.

Play with Confidence

Your Data Is Safe on khela88 — Join and Start Playing

khela88 is built on trust. Register today, claim your welcome bonus, and enjoy a platform that takes your privacy as seriously as your winnings.